PRIVACY POLICY
Privacy Policy
INTRODUCTION
Worldwide Investments, LLC (“Worldwide Investments”, “we” or “us”) is a leader in providing services
and technology for the mortgage and real estate industries. As part of our operations and in the
provision of our products and services and information about those products or services, we use, control
and operate, directly or indirectly, several websites and applications (collectively, the “Sites”).
Your privacy is important to us. This Privacy Statement describes how Worldwide Investments, and its
affiliates collect, use and disclose the personal data we receive or that you provide or make available to
us in connection with the Sites that link to this Privacy Statement. This Privacy Statement also sets forth
the steps users or visitors of the Sites (“you”) can take to access this information and to request its
correction or deletion to the extent required by applicable law. Additionally, this Privacy Statement
contains an explanation of the information we collect from or about you in the context of your
application for employment or engagement with us as an independent contractor, some of which
information may be submitted by you to us without use of the Sites.
This Privacy Statement is intended to be comprehensive but may not be the exclusive statement of our
privacy principles across all our portfolio of online products and services or your rights with respect to
certain personal data. Other privacy principles or policies may apply depending on the products or
services you obtain from us. Those privacy principles or policies, if any, will be set forth on the relevant
Site, typically in the online terms and conditions. Please carefully review all the notices and terms
included on each Site you access.
“Personal data” as used in this Privacy Statement means information that can be associated with a
specific person and could be used to identify a specific person. Examples of personal data include your
name, contact details, credit card information, job applications, information you provide when you
create an account or a personal profile on one of our Sites and, in some cases, information about the
pages you have viewed and the path you have taken through our Sites to the extent such information
can be associated with you.
If you are a California resident, please see the additional information below regarding rights you may
have under California law.
COLLECTION AND USE OF YOUR PERSONAL DATA
Personal data you provide to us
We may collect personal data from you when you seek services or products from us. Such collection
often occurs through your use of, or interaction with, one or more of the Sites. When you express
interest in, or purchase, license or use our products or services, for example by completing an online
user registration form on a Site or calling one of our customer care centers, we may collect your name,
email address, phone number, company information and other information we may deem necessary to
provide the services and products. Some of our lines of business, including our mobile applications, may
collect additional categories of information from you depending on the product or service you purchase,
license or use, including your social security number, your driver’s license number, your passport
number, information on users' installed applications or other similar identifiers. We may use this
information: (i) to provide services and products, (ii) to facilitate any transaction contemplated by the
services or products you purchase, license or use, (iii) to provide you with access to the service or
product, (iv) to provide customer support, (v) to provide you with a personalized experience when you
use our Sites, (vi) to contact you or your designated contacts about the services or products purchase,
license or use, (vii) to analyze your interaction with our products and services, (viii) to improve our Sites,
products and services, (ix) for security, credit or fraud prevention purposes, (x) to invite you to
participate in surveys and provide feedback to us, (xi) to better understand your needs and interests,
(xii) to display personalized advertising when you visit our Sites or other unrelated websites, (xiii) to
improve our marketing and promotional efforts, (xiv) for any other purpose identified in a Site’s terms
and conditions, or (xv) otherwise as necessary for complying with applicable laws and regulations. We
may also use this information to email you about other Worldwide Investments services and products
that we deem may be of interest to; you may unsubscribe from these communications by clicking on the
unsubscribe link provided in the email.
We also may use the information described above as otherwise described to you at the point of
collection or pursuant to your consent. We may process your personal data with your consent (which
may be collected through our Sites) or, without your consent, where (a) processing is necessary for the
performance of a contract with you or pre-contractual measures at your request; (b) processing is
necessary for compliance with a legal obligation to which Worldwide Investments is subject; (c)
processing is necessary in order to protect your vital interests or those of another natural person; or (d)
processing is necessary for Worldwide Investments’ legitimate interests (such as, managing, improving
or promoting services and products).
If you apply for a job at Worldwide Investments or its affiliates or express interest in joining our vendor
network, in either case whether online through the Sites, through third party websites or offline at
events where Worldwide Investments is present, we may collect your name, email address, phone
number and other personal data. We may use this information to contact you about your request or
application, to verify information you provided in your application, and in the event of employment with
Worldwide Investments, for the administration of benefits and maintaining an emergency contact in our
files. We may also use this information to email you other news and alerts we determine may be of
interest to you. You may unsubscribe from these communications by clicking on the unsubscribe link
provided in the email.
Finally, we also may use the information described above in any other manner as described to you at the
point of collection or pursuant to your consent.
Personal data received from third parties
Worldwide Investments may receive personal data and other information about you from third parties.
This information may be used to support our marketing and sales efforts. We may use this information
to contact you and to determine your, or your company’s, interest in our products and services. You
may unsubscribe from these communications by clicking on the unsubscribe link provided in the email.
We also act as a service provider to other institutions including servicers, banks, loan originators and
government-sponsored entities. In some cases, we may receive personal data and other information
about you in our capacity as a service provider. In addition to the uses of your personal data as
described above, we may use your personal data on an individual or aggregated basis to provide our
products or services to those institutions or to provide such institutions with reporting on our
performance.
In addition, we also may use the information described above for other legally permissible purposes
related to our business.
Personal data collected via cookies and other technologies
The Sites may include cookies, pixel tags, web beacons, and other technologies. These technologies help
us to provide, improve and protect the Sites, such as by personalizing content, tailoring and measuring
advertising campaigns, and providing a safer experience. We may use these technologies to recognize
you as a visitor, verify your account and determine when you’re logged in, store your preferences and
settings, customize content and advertising, mitigate risks and prevent fraud, measure promotional and
advertising effectiveness, assess and analyze which areas of the Sites you visit and use, and gather
statistics on the number of visitors and their usage patterns. We may also use these technologies to
display Worldwide Investments advertisements when you visit third party websites with which we have
marketing relationships.
Cookies or other technologies may be placed on our Sites by third party service providers who perform
some of these functions for us.
Your web browser may allow you to block certain cookies and technologies, or to indicate when a cookie
is being set by a website. Consult the help or support section of your web browser to learn more about
your options. Please note that if you disable or block cookies or other technologies, our Sites may not
function properly. Some web browsers have a “Do Not Track” feature. This feature lets you inform
websites you visit that you do not want to have your online activity tracked. These features are not yet
uniform across browsers. The Sites are not currently configured to respond to those signals.
We may also automatically gather server log file information, including your Internet Protocol address,
browser type, referring/exit pages and operating system. In addition to the other uses described in this
Privacy Statement, we may use this information to administer the Sites, keep track of online
transactions, understand how our visitors use the Sites, and enhance your experience while using the
Sites.
Combination
We may combine the foregoing information, and we may also combine any of the foregoing information
with other information we obtain or collect about you and with any information or inferences about
your interaction with the Services, ads, content, webpages or applications.
DISCLOSURES AND TRANSFERS
General
We may provide anonymized aggregated statistics about our customers and visitors (including you) to
the public, third parties or customers.
Disclosure to affiliates
We may share any of the information described in this Privacy Statement (including the personal data
you submit, the data collected by us when you purchase our services, the information we receive from
third parties, and the information gathered through cookies or other technologies), with our affiliates to
provide our services and products and to help us to communicate with you.
Disclosure to our institutional customers and service providers
We may share any of the information described in this Privacy Statement (including the personal data
you submit, the data collected by us when you purchase our services, the information we receive from
third parties, and the information gathered through cookies or other technologies), with institutional
customers with whom we have a contractual relationship to provide certain products or services.
Additionally, in some cases, we engage third party service providers to help us provide our products or
services to those institutional customers and to other interested parties (including you). In connection
with our engagement of those service providers, we may share your personal data with them so they
can provide services to you, us or our institutional customers. These service providers are authorized to
use your personal data and other information only as necessary to provide these services to us and we
use commercially reasonable efforts to limit disclosure of your personal data to such service providers,
including by aggregating or removing personal identifiers from such personal data where possible.
We may also share any of the information described in this Privacy Statement (including the personal
data you submit, the data collected by us when you purchase our services, the information we receive
from third parties, and the information gathered through cookies or other technologies), with other
service providers who provide services to us or help us with our business activities, such as by providing
website analytics, payment processing, order fulfillment, e-mail distribution, data scrubbing, data
processing, customer service, marketing and other services. These service providers are authorized to
use your personal data and other information only as necessary to provide these services to us and we
use commercially reasonable efforts to limit disclosure of your personal data to such service providers,
aggregating or removing personal identifiers from such personal information where possible.
Disclosure to legal authorities
We may share any of the information described in this Privacy Statement (including the personal data
you submit, the data collected by us when you purchase our services, the information we receive from
third parties, and the information gathered through cookies or other technologies), in connection with
any lawsuit or proceeding, or in response to legally valid requests or demands from courts, law
enforcement, regulators and other government agencies. Furthermore, we may disclose any of the
aforementioned information, if we believe in good faith that disclosure is necessary to protect our
rights, protect your safety or the safety of others, or investigate fraudulent activities.
Disclosures due to merger, acquisition, or other transactions
We may share any of the information described in this Privacy Statement (including the personal data
you submit, the data collected by us when you purchase our services, the information we receive from
third parties, and the information gathered through cookies or other technologies), with third parties
(such as buyers, assignees or other successors) in relation with a planned or actual merger, acquisition,
or any form of sale of some or all of Worldwide Investments’ assets.
Transfers
We may store and process your personal data and other information in data centers around the world,
wherever Worldwide Investments’ facilities or service providers are located, including in the United
States and other countries that may not provide the same level of protection as those where you first
provided the information. Such transfers will be secured in compliance with applicable legal
requirements.
OTHER INFORMATION
Links and social media
The Sites may contain links to other websites. If you submit personal data or other information to any of
those websites, your information is subject to their privacy notices. We encourage you to review the
policies, rules, terms, and regulations of each website that you visit. Worldwide Investments may
provide experiences on social media platforms that enable sharing and collaboration among users. Your
use of such platforms and the content you post on Worldwide Investments’ managed social media pages
is subject to the policies, rules, terms, and regulations of such platforms.
Retention and Security
Worldwide Investments may retain personal data and other information as long as it is needed to
provide products and services that you or your organization have purchased, to communicate with you
about requests you have made, to manage your choices and rights you have exercised pursuant to this
Privacy Statement, to comply with our legal and regulatory obligations, to demonstrate compliance, and
to enforce Worldwide Investments’ rights and agreements.
We endeavor to take appropriate security measures to protect personal data against loss, misuse and
unauthorized access, alteration, disclosure, or destruction. Although we take commercially reasonable
measures to protect the confidentiality, integrity, and security of your personal information, we cannot
guarantee the security of your personal information. For this reason, we urge users to take every
precaution to protect their personal information. In addition, we train our employees about the
importance of information privacy and security.
Information about Children
Worldwide Investments does not knowingly collect information from children. We do not offer services
to children, and we ask that minors do not submit any personal data to us or use the services offered
through our Sites.
Information for California Residents
This Privacy Statement contains a list of the categories of personal data we collect and have collected
about consumers in the preceding twelve months. Please take note that we do not sell the personal data
we collect.
If you are a natural person who is a resident of California, then under California law, you or your
authorized agent have the right to ask us to disclose the personal data we collect, use, and disclose
about you. You also have the right to ask us to delete certain personal data collected or maintained by
us about you. Please note that there may be certain reasons under California law why we may not be
able or required to honor your request (e.g., we are legally required to retain your personal data and
therefore cannot delete it), but we will inform you of any such reasons in response to your request.
To submit a request to access or delete your data, please [click here]. If you are an agent submitting a
request on behalf of a California resident, please be sure you can provide us with evidence of your
authority to make such a request within ten (10) days of making such request. Acceptable evidence of
authority includes provision of either a duly authorized power of attorney or a written statement of
authorization from the consumer. If you submit the latter to us as evidence, please be aware that the
consumer will be required to verify their own identity directly with us. If you are a consumer making a
request, please be aware that in order to protect from the inadvertent disclosure of your personal data
to an unauthorized party, you will be required to verify your identity with us following submission of
your request. If you have a password–protected account with us through one of our Sites, we will notify
you of steps you will need to take to verify your identity through that account. If you do not have a
password-protected account with us through one of our Sites, we will ask you to verify your identity by
providing two to three data points which we will match against our records.
When you make a request, whether through the online web form available at the link above, please
have the following information ready:
Whether you are a consumer or an agent submitting a request on behalf of a consumer
Consumer’s first and last name
Your email
Your phone number (optional)
Whether you are submitting a request about a household rather than an individual
If you are submitting a household request, you will be required to provide an identifier for the
household (e.g., physical address, IP address or landline phone number)
Type of request you would like to submit:
I would like to learn what personal data the business has collected about me
I would like to ask the business to delete my personal data to the extent permitted by
law
You have the right under California law not to receive discriminatory treatment from us for the exercise
of the privacy rights conferred by California law. Please be aware, however, that if we honor your
request for deletion and we no longer possess your personal information, we may be limited in the
scope of services or products that we can provide to you.
Modifications to this Privacy Statement
This Privacy Statement may be revised, modified, updated and/or supplemented at any time. Each time
we amend the Privacy Statement, we will make it available on the Sites. Please review the Sites
periodically.
General
Where applicable, you may exercise certain rights of access, rectification, erasure, and portability of
personal data, as well as restriction of, or objection to, the processing of your personal data in the
conditions determined by applicable law. Contact us to exercise your rights or ask for additional
information.
U.S. Consumer Privacy Notice
Last Updated July 2023